mjl99 Terms & Conditions — Your Agreement with Us

These Terms & Conditions (hereinafter referred to as "the Agreement", "these Terms", or "T&C") constitute a legally binding agreement between you (the "Player", "User", or "you") and mjl99 (hereinafter "mjl99", "we", "us", or "the Platform"). This Agreement governs all access to and use of the mjl99 website at https://mjl99.io, including all casino games, sports betting markets, promotional offers, payment services, and any other features made available through the Platform.

By completing the account registration process, by depositing funds, or by placing any wager on the mjl99 platform, you confirm that you have read this Agreement in full, that you understand its contents, and that you agree to be bound by all terms set out herein. This acceptance is a prerequisite for using the mjl99 platform. If you do not accept these Terms in their entirety, you must not access, register for, or use the mjl99 platform in any way.

mjl99 reserves the right to update or amend these Terms at any time. Continued use of the platform following notification of any amendment constitutes acceptance of the revised Terms. Players are encouraged to review this page periodically. The version date displayed at the top of this document indicates when the Terms were last updated.

These Terms should be read together with the Privacy Policy and the Responsible Gaming Policy, both of which form part of the overall agreement between you and mjl99.

Access to and use of the mjl99 platform is subject to strict eligibility criteria. By registering an account, you represent and warrant that:

• You are at least 21 years of age. mjl99 does not permit access to real-money gaming by any person under the age of 21, regardless of the age of majority in their jurisdiction.
• You are accessing the platform on your own behalf and not on behalf of any third party.
• You are not a resident of any jurisdiction in which online gambling is explicitly and unconditionally prohibited by applicable law.
• You are not a current employee, contractor, consultant, or immediate family member of an employee of mjl99 or any of its affiliated entities, game providers, or payment partners.
• You have not previously been excluded from the mjl99 platform or any related service under a self-exclusion arrangement, a forced exclusion, or an account closure for breach of these Terms.
• You are acting as a private individual for recreational purposes and not in a professional capacity.

mjl99 may request documentary evidence to verify eligibility at any time. Failure to provide satisfactory verification within a reasonable timeframe will result in account suspension and possible forfeiture of any pending withdrawal requests pending the outcome of the verification review.

mjl99 expressly targets players located in Bangladesh and has designed its platform — including BDT currency support, bKash/Nagad/Rocket/Upay payment integrations, and Bangladesh-specific sports coverage — to serve that market. Players accessing the platform from other jurisdictions do so at their own risk and are solely responsible for ensuring that their use of the platform complies with applicable local law.

To access real-money features on mjl99, you must complete the account registration process and provide accurate, current, and complete personal information as requested. This includes but is not limited to: your full legal name, date of birth, residential address, email address, and phone number. You must not use fictitious information or impersonate any other person during registration.

Know Your Customer (KYC) Verification: mjl99 is required to verify the identity of its players before processing withdrawals and as part of our anti-money laundering (AML) obligations. As part of KYC, you may be asked to provide one or more of the following:

• A government-issued photo identity document (National ID card, passport, or driver's licence).
• Proof of current residential address (utility bill, bank statement, or official correspondence dated within the last three months).
• Proof of the payment method used for deposits (e.g., a screenshot of your registered bKash or Nagad account matching the number used on mjl99).
• A selfie photograph with your identity document, if requested by the verification team.

One Account Per Player: Each individual may hold only one registered mjl99 account. The creation of duplicate accounts — whether using different names, email addresses, phone numbers, or device identifiers — is strictly prohibited. If duplicate accounts are detected, mjl99 reserves the right to close all associated accounts, void any pending bets, and confiscate any promotional balances or winnings derived from bonus abuse.

You are solely responsible for maintaining the confidentiality of your login credentials. mjl99 will not be liable for any losses arising from unauthorised access to your account caused by your failure to safeguard your username and password. If you suspect that your account has been compromised, you must contact our support team immediately at [email protected].

mjl99 reserves the right to suspend or close any account at its absolute discretion, with or without prior notice, where it has reasonable grounds to believe that the account is being used in a manner that violates these Terms or applicable law.

Deposits: mjl99 accepts deposits in Bangladeshi Taka (BDT) via the following payment methods: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. The minimum deposit amount is ৳100. Deposits are credited to your mjl99 account balance in real time in the majority of cases; where a delay occurs due to processing at the payment provider's end, it will typically resolve within 15 minutes. mjl99 does not charge a fee on standard deposits, though your mobile banking provider may apply their own transaction fees independently.

Withdrawals: The minimum withdrawal amount is ৳500. Withdrawals will be processed to the same payment method used for the corresponding deposit wherever possible, in accordance with anti-money laundering requirements. You must complete KYC verification before your first withdrawal can be processed. Verified withdrawal requests submitted during standard processing hours are typically completed within 10 to 30 minutes for mobile wallet methods (bKash, Nagad, Rocket, Upay). Card withdrawals may take up to 3–5 business days depending on your bank.

Withdrawal Conditions:

• Players must wager their deposit amount at least once (1x turnover) before a withdrawal of deposited funds is permitted, unless otherwise specified in a specific promotion's terms.
• Bonus balances are subject to separate wagering requirements and cannot be withdrawn as cash until those requirements are satisfied in full.
• mjl99 reserves the right to request additional KYC documentation before processing any withdrawal request exceeding ৳50,000 or where the transaction is flagged by our fraud monitoring systems.
• Withdrawals will not be processed to any third-party account. The payment method used must be registered in the same name as the mjl99 account.

mjl99 is not responsible for delays or failures caused by technical issues at third-party payment providers, mobile banking system outages, or incorrect payment details entered by the player. Players are advised to double-check all payment details before submitting a withdrawal request.

mjl99 offers a range of bonuses and promotional offers to both new and existing players, including welcome bonuses, reload bonuses, free spins, cashback offers, and seasonal promotions. All bonuses are subject to the following general conditions, in addition to any specific terms published on the individual promotion page:

• Wagering Requirements: Bonus funds must be wagered a specified number of times (the "wagering requirement") before any associated winnings can be withdrawn. The wagering multiplier applicable to each bonus is stated clearly on the promotion page. Failure to meet the wagering requirement within the stated validity period will result in the automatic expiry of both the bonus and any winnings derived from it.
• One Bonus at a Time: Players may hold only one active bonus at a time unless specifically stated otherwise. Opting into a new promotion while an existing bonus is active may result in the earlier bonus being voided.
• Game Contribution: Not all games contribute equally towards wagering requirements. Live casino games, table games, and certain slots may contribute at a reduced rate (e.g., 10% or 20%) compared to standard slots (typically 100%). The contribution table for each promotion is available on the relevant promotion page.
• Maximum Bet with Active Bonus: While a bonus is active, the maximum permitted stake per bet or spin is ৳500, unless otherwise specified. Bets exceeding this limit while a bonus balance is active may result in the bonus and any associated winnings being voided.
• Bonus Abuse: Any player found to be exploiting bonuses — through matched betting, arbitrage, the use of multiple accounts, or any other technique designed to circumvent the spirit of a promotion — will have their bonus and winnings forfeited and their account may be suspended or permanently closed.

mjl99 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. All promotional decisions made by mjl99 are final. Where a technical error results in an incorrect bonus amount being credited, mjl99 reserves the right to correct the error and adjust the player's balance accordingly.

Sports Betting: All sports bets placed on mjl99 are governed by the specific sport and market rules published in the betting rules section of the platform. In general:

• Bets are only accepted when sufficient funds are available in the player's real-money or bonus balance at the time of placement.
• Once a bet is confirmed and accepted by the system, it is final and cannot be cancelled or amended by the player except where a Cash Out feature is explicitly available and the player exercises it within the permitted window.
• In the event of a match abandonment, postponement, or incomplete play, bets will be settled in accordance with the applicable sport-specific rules. For cricket, standard ICC match completion criteria apply unless otherwise stated.
• Obvious errors in odds (palpable errors) may be voided at mjl99's discretion regardless of whether the bet has been confirmed as accepted.

Casino Games: All casino games offered on mjl99 — including slots, live dealer tables, crash games, and instant win titles — use certified random number generators (RNGs) or live-streamed dealer environments provided by licensed third-party suppliers including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming. The theoretical return-to-player (RTP) percentages for slot games are published by the respective providers and are not modified by mjl99.

In the event of a disconnection during a game round, the game outcome will be determined by the server-side game record. mjl99 is not liable for losses arising from player-side connectivity interruptions. Where a round is interrupted and cannot be completed, the stake for that round will be returned to the player's account balance.

The following activities are strictly prohibited on the mjl99 platform and may result in immediate account suspension, forfeiture of all balances, and referral to relevant authorities where applicable:

• Registering more than one account, or registering on behalf of any third party.
• Using false, stolen, or third-party payment methods to deposit funds into a mjl99 account.
• Money laundering, or using the mjl99 platform to transfer, conceal, or convert proceeds of crime.
• Colluding with other players or engaging in any form of team play designed to gain an unfair advantage in casino or betting markets.
• Using software bots, automated scripts, artificial intelligence tools, or any other automated systems to interact with the platform, place bets, or claim bonuses.
• Exploiting software bugs, glitches, or display errors to gain a financial advantage. Any winnings accumulated through exploitation of a technical error are void.
• Attempting to reverse-engineer, scrape, or systematically copy any part of the mjl99 platform, its odds feeds, or game data.
• Engaging in abusive, threatening, or harassing behaviour towards mjl99 staff or other players through any communication channel.
• Accessing the mjl99 platform from a jurisdiction where doing so is prohibited by local law, using VPNs or proxy services to mask your true geographic location.

mjl99 monitors account activity on an ongoing basis and reserves the right to take remedial action — including account closure and legal proceedings where warranted — against any player found to be engaged in prohibited activity.

mjl99 is committed to promoting safe, responsible, and sustainable gaming for all players. We recognise that gambling can become a problem for some individuals, and we have a responsibility to provide tools and resources that help players manage their gaming activity effectively. The following responsible gaming features are available to all registered mjl99 account holders:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits on their account. Once a limit is set, it takes effect immediately and cannot be increased for a cooling-off period of 24 hours. Reductions to deposit limits take effect immediately.
• Session Time Limits: Players can configure time alerts that notify them after a specified period of continuous play, helping to prevent unintentional extended gaming sessions.
• Reality Checks: Players may activate periodic pop-up reminders displaying the duration of the current session and the net result of activity during that session.
• Self-Exclusion: Players who feel that their gambling is becoming harmful may apply for self-exclusion through their account settings or by contacting our support team. Self-exclusion periods are available for 1 month, 3 months, 6 months, 12 months, or permanent exclusion. During a self-exclusion period, the player's account will be suspended and they will not be permitted to reopen it until the exclusion period has expired (permanent exclusions cannot be reversed).
• Account Closure: Any player may request that their account be permanently closed at any time by contacting [email protected]. Upon closure, any remaining real-money balance (excluding active bonus balances) will be returned to the player's verified payment method.

If you feel that gambling is negatively affecting your life or the lives of those around you, we strongly encourage you to contact our support team immediately, utilise the self-exclusion feature, and seek help from relevant support organisations. Please play responsibly. 21+ only.

All content published on the mjl99 platform — including but not limited to the website design, layout, graphics, logos, text, software, game interfaces, odds data, promotional materials, and all other content — is the intellectual property of mjl99 or its licensed third-party suppliers, and is protected by applicable copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the mjl99 platform for your own personal, non-commercial recreational gaming purposes only. This licence does not permit you to:

• Copy, reproduce, distribute, or publicly display any part of the mjl99 platform or its content without prior written permission from mjl99.
• Create derivative works based on the mjl99 platform or any of its content.
• Use the mjl99 brand name, logo, or any associated trademarks in any manner without express written authorisation.
• Frame, mirror, or embed any portion of the mjl99 platform on any third-party website or application.

Any unauthorised use of mjl99 intellectual property constitutes a material breach of these Terms and may result in immediate account termination and legal action. All rights not expressly granted in this section are reserved by mjl99.

mjl99 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated by reference into these Terms and constitutes part of the overall agreement between you and mjl99. By using the platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

In summary, mjl99 may collect personal information including your name, date of birth, contact details, payment information, device identifiers, and transaction and gameplay history. This information is used to operate and improve the platform, process payments, verify your identity, comply with legal and regulatory obligations, and — where you have opted in — communicate promotional offers.

mjl99 does not sell personal data to third parties. Data may be shared with payment processors, KYC verification providers, game suppliers, and regulatory or law enforcement authorities where legally required. All data transfers are conducted under appropriate data protection safeguards.

You have the right to request access to, correction of, or deletion of your personal data held by mjl99, subject to applicable legal retention obligations. To exercise these rights, contact [email protected]. Further details are available in the full Privacy Policy at /privacy-policy.

The mjl99 platform is provided on an "as is" and "as available" basis. While mjl99 takes all reasonable steps to maintain platform availability, accuracy of odds, and the integrity of games, we do not warrant that the platform will be uninterrupted, error-free, or free from technical defects at all times.

To the maximum extent permitted by applicable law, mjl99 shall not be liable for:

• Any loss of funds, profits, or winnings arising from technical failures, server outages, connectivity issues, or any event outside mjl99's reasonable control.
• Losses arising from the player's failure to maintain the security of their account credentials.
• Any indirect, incidental, consequential, or punitive damages arising from the use of or inability to use the mjl99 platform.
• Losses resulting from the player's reliance on information published on the platform, including odds, statistics, or game descriptions.
• Any action or omission of third-party payment providers, game suppliers, or other service providers engaged by mjl99.

Where mjl99 is found liable for direct losses to a player, the maximum liability shall not exceed the total amount deposited by that player in the 30 days immediately preceding the event giving rise to the claim. Nothing in these Terms limits mjl99's liability for fraud, gross negligence, or any other liability that cannot be excluded by law.

Amendments: mjl99 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where a material change is made, mjl99 will provide reasonable notice to registered players via email or a platform-wide notification. Non-material clarifications and corrections may be made without notice. The date of the most recent revision will always be displayed at the top of this document. Continued use of the platform after any revision to these Terms constitutes your acceptance of the updated Terms.

Termination by mjl99: mjl99 reserves the right to suspend or terminate any player account at its discretion, including — but not limited to — where:

• A player has breached any provision of these Terms.
• A player's account is suspected to be involved in fraudulent, illegal, or abusive activity.
• A player fails to complete KYC verification within the required timeframe.
• mjl99 is required to do so by applicable law, regulation, or an order from a competent authority.

Termination by the Player: Players may close their account at any time by submitting a written request to [email protected]. Upon account closure, any remaining verified real-money balance will be returned to the player's verified payment method. Bonus balances and associated winnings are forfeited upon voluntary account closure unless the wagering requirements have been satisfied prior to the closure request.

Governing Law: These Terms & Conditions shall be construed and governed in accordance with general principles of international online gaming law as applicable to the operations of mjl99. In the event of any dispute arising from these Terms, mjl99 and the player agree to attempt resolution through good-faith negotiation in the first instance. If such negotiation fails, the matter may be escalated through the formal complaints procedure detailed in the FAQ section at /faq.